An order management system (OMS) is an integrated computerized framework that automates enterprises to manage customer orders from customer entry through shipment completion.
It synchronizes sales tracking across multiple sales sources to offer end-to-end visibility into sales status throughout the full workflow.
An OMS allows retailers manage the complete order lifecycle effectively, from the moment a customer places an order management system order to its successful delivery and required return.
It automates stock management by offering accurate data on inventory amounts and order information, order management system helping enterprises to enhance their distribution methods and enhance shopper loyalty.
An effective OMS connects with other corporate systems like ecommerce platforms, inventory oms management systems, ERP software, and shipping carriers to create a seamless order fulfillment process from beginning to end.